As-Salaamu 'alaikum wa rahmatullaahi wa barakaatuhu
Severn Trent Water have a scheme whereby they cap your water bill at a certain amount (approx £220) if you fall under the "vulnerable household" category. This may also apply to other water companies too. Some of the conditions for you to be eligible are that you must be in receipt of tax credits or benefits. Also, it may apply if you have 3 or more children under the age of 16 or if you have someone in your household who has a medical condition requiring extra water use. I suggest that should any of these apply, then contact your water supplier for further information. Should Severn Trent be your supplier, then their details are as follows: